find4d Casino & Sportsbook Data Care

This page describes what we collect when you use find4d and how we keep that data protected. We collect personal information—name, email, phone, residential address, payment details—only to verify your identity, process deposits and withdrawals, and fulfil our legal obligations. We do not sell your data to third parties, and we apply industry-standard encryption to all sensitive information stored on our servers.

Our commitment is transparency: you have the right to access, correct, or delete your personal data subject to legal and compliance requirements. If you have questions about how find4d handles your information, contact our support team or submit a data-access request through your account settings.

What We Collect and Why

When you register on find4d, we collect your full name, date of birth, email address, phone number, and residential address. We use this information to verify your identity, comply with anti-money-laundering (AML) and Know Your Customer (KYC) regulations, and communicate important account updates. We also collect your payment details—including the e-wallet or bank account you use for deposits and withdrawals—to facilitate transactions through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet.

During your use of find4d, we log your activity: login times, game selections, bet amounts, withdrawal requests, and support interactions. We use this data to detect fraud, resolve disputes, improve our service, and meet our regulatory obligations. We do not use cookies to track you across other websites, and we do not sell your behavioural data to advertisers.

Third-Party Data Processors

We work with third-party service providers to run find4d. These include payment gateways (for e-wallet and virtual-account processing), identity-verification vendors (to confirm your KYC documents), hosting providers (who store our databases), and customer-support platforms. We require all processors to sign data-protection agreements and to store your data only in accordance with this policy.

Our hosting infrastructure may be located outside Indonesia. By using find4d, you consent to your data being transferred to and processed in jurisdictions where we operate. We do not store data in jurisdictions known for weak data-protection laws, and we comply with standard practices for cross-border data flows.

Payment processors

We work with licensed payment-gateway operators who handle mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and bank-account transfers. They comply with their own regulatory frameworks.

KYC vendors

We share your ID, address proof, and selfie with third-party identity-verification services to confirm your details against official databases.

Hosting and support

Our technical infrastructure and customer-support systems are hosted by cloud providers and support platforms that are bound by data-protection agreements.

Your Rights on find4d

You have the right to request access to all data we hold about you on find4d. You may also request correction of inaccurate information or deletion of your account and associated records, subject to our legal retention obligations (we retain transaction data for a minimum of five years for compliance). To exercise these rights, contact support with your account email and a clear description of your request.

We respond to data-access and deletion requests within 30 days. If you believe we have misused your data or violated this policy, you may lodge a complaint with our support team or escalate to your local data-protection authority where applicable.

Cookies and Tracking

find4d uses cookies to remember your login session, store your language preference, and track your account activity on our platform. These cookies are essential to running the service and do not track you on external websites. We do not use third-party analytics cookies or advertising trackers. If you disable cookies in your browser, some functions on find4d may not work correctly.

Data Retention and Deletion

We retain your account information for as long as your account is active. If you close your account, we anonymise and archive your data for five years to satisfy regulatory requirements, particularly for financial audits and fraud investigation. After five years, we delete your personal information unless we are required by law to retain it longer. Transaction records related to Liga 1 markets, Piala Indonesia, Piala AFF, Champions League, and other covered tournaments are retained in accordance with these timelines.

If you request deletion before the five-year retention period expires, we delete all identifiable personal data immediately but may retain anonymised transaction records for compliance purposes. You cannot recover deleted account data.

Changes to This Policy

We may update this privacy policy to reflect changes in our data practices or applicable law. Material changes will be communicated to you via email at least 30 days before they take effect. Continued use of find4d after the notice period constitutes acceptance. If you do not agree with changes, you may close your account and request withdrawal of your funds.

For questions about this policy or to submit a data-access request, contact us via support. We aim to respond to all privacy inquiries within 15 business days. This policy is effective as of the date stated on our platform and supersedes all previous versions.